Thank you for choosing www.shrinkpunchtool.com! We are committed to providing high-quality shrink punches and a satisfying customer experience. If you are not satisfied with your purchase, here is our return policy:

1. Return Time
We accept returns within 30 days of receiving the product. Requests after this period will not be processed.

2. Return Conditions
The product must be unused, complete and in its original packaging, with all accessories and instructions.

If the product is defective or has any other problems, please contact us as soon as possible after receiving it and we will assist you in resolving the issue.

3. Return Process
Please contact our customer service team via email (nexussphere@shrinkpunchtool.com) and provide the following information:
Order Number
Product Name
Reason for Return
We will send you a return authorization and detailed return address after confirming the return request.

4. Return Postage
Unless there is a quality problem with the product, we will not cover the return postage.
It is recommended that you send the return using a tracked postal method to ensure that we can receive the returned merchandise.
5. Refund Processing
Once we receive the returned product and confirm that it meets the return conditions, we will submit a refund within 5 business days. The refund will be returned to the original payment method.
6. Non-returnable products
The following products cannot be returned:
Used or damaged products
Customized or special items
Unless there is a quality problem with the product, the package has been opened

Thank you for your support of www.shrinkpunchtool.com, we hope you will be satisfied with our products and services!